There could be a few!
You’re not subscribed: having a subscription is necessary to access your game performance data, unlock the extensive 6-8 video library, receive workouts from your coach on the game desk, check your 6-8 Challenge scores, and utilize the individual scoring feature. HERE is a short tutorial to help get you started!
You’re not tagged in the 6-8 game desk: it’s a simple fix! If your coach or club uses the 6-8 game desk, you can connect with them directly and ask them to tag your 6-8 ID in their roster(s).
If you were an athlete in a league/tournament or aren’t sure if the 6-8 game desk was used at your competition: please reach out to cam@6-8sports.com with your 6-8 ID number, the name of the tournament/game you played in, dates of play, and your age group.
You’re using the wrong app: it happens! If you are an athlete/parent, you should be using our 6-8 mobile app (white background).
You might have multiple accounts: there is a chance that the wrong 6-8 ID has been tagged. If your coach or club uses the 6-8 game desk, you can connect with them directly and ask them to tag your correct 6-8 ID in their roster(s) and delete the other one.
If you aren’t sure, please reach out to cam@6-8sports.com with your 6-8 ID number, the name of the tournament/game you played in, dates of play, and your age group.
If you are still having issues with getting your stats, please Contact Us